ecogrilluk
Ecogrill Medium
Ecogrill Medium
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An environmentally friendly alternative to disposable BBQ's, EcoGrill is biodegradable, and made entirely from alder wood, it leaves no materials behind and is super portable, making it ideal for camping, festivals and days out.
PLEASE USE SAFELY & RESPONSIBLY. THIS IS A HIGHLY FLAMMABLE FUEL AND MUST BE TREATED AS ONE. MUST BE USED IN ACCORDANCE WITH SAFETY REGULATIONS.
♨ Burn time: 2 hours
⧖ Ready in: 20 mins
Benefits:
• No chemicals, lighters or fluids needed
• Eco light-up element to start the burning process - needs only a match to light
• Natural wood from the fast-growing Alder tree
• Burns itself down to powder of which can be spread on the garden as the nutrients will add plant growth
• Alder wood adds to the taste
• Surface fits well with pans and kettles etc
• Useable anywhere
• Can be used in other BBQ grills or even in the mini grills
Materials
Materials
Alder wood
Shipping & Returns
Shipping & Returns
We do our best to ensure all of our customers enjoy a happy shopping experience with Ecogrill UK however occasionally you may need to return an item.
Contact us on the contact us form and explain your return, you may need our address for your return:
Ecogrill UK Ltd
The Mailman Ltd
Rear of 103/105 King’s Road
Harrogate
North Yorkshire
HG1 5HZ
England
We would recommend that you return your items via registered post. Please clearly state on the invoice the reason for return and whether you require a refund or exchange, We are only able to exchange items for the same product.
If a refund for the goods supplied is required, then the entire order needs to be returned back to us within seven (7) working days. However, you will be responsible for the cost of all postage. If a refund is payable to you we will process the refund as soon as possible, and, in any case within thirty (30) days.
The goods need to be in their original packaging in good sellable condition, and at your own cost and risk.
You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.
If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.
If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.
FAULTY PRODUCTS
We are sorry to hear you believe your item is faulty, please return the goods back to us including details where possible of:
Your Order Number
Product Code/Product Name
Details of the fault
Whether you would prefer a refund or replacement
We advise that you send items back via registered post. The return address is:
Ecogrill UK Ltd
The Mailman Ltd
Rear of 103/105 King’s Road
Harrogate
North Yorkshire
HG1 5HZ
England
As soon as we receive the returned goods they will be examined and we will notify you by email of a refund as soon as possible, and in any case within thirty (30) working days.
Goods deemed as faulty will be refunded in full or exchanged if an exchange is available.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@ecogrill-uk.com
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@ecogrill-uk.com and send your item to:
Ecogrill UK Ltd
The Mailman Ltd
Rear of 103/105 King’s Road
Harrogate
North Yorkshire
HG1 5HZ
England
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
To return your product, you should mail your product to:
Ecogrill UK Ltd
The Mailman Ltd
Rear of 103/105 King’s Road
Harrogate
North Yorkshire
HG1 5HZ
England
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning your items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at info@ecogrill-uk.com for questions related to refunds and returns.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.Any item that is returned more than 30 days after delivery
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Dimensions
Dimensions
Measuring just 20cm
(approximately) in diameter, the medium size weighs between 1.2 and 1.5kg
